1. Length of Contract
(a) In the instance of a taster session, one to one session or one off payment session, the contract period between Flex fitness and the client is limited to the length of that sole session, the client remits only for the cost of that class and has no liability for any extended period.
(b) Where a term of session has been booked the booking is made between Flex fitness and the client for that term only, sessions are usually weekly but are not limited to this.
(c) Where a monthly DD is in place, this payment will continue until notice is given that the client wants to terminate or the studio gives notice. The notice period is 1 month.

2. Payment for Sessions
(a) Payment for sessions will be made 24 hrs before your first session, once payment has been made no refunds will be available, except at the discretion of Flex fitness.
(b) Payment for all blocks of sessions will be made at the start of that block. If you have agreed to come onto a block of session and confirmed this via email or by adding your name to the register you are liable to pay, even if you cannot attend at a later date. You may be able to transfer between sessions.
(c) Studio members signing up to our DD system do not have to make payment themselves, this is done automatically.

3. Health and Suitability
Ultimate responsibility in assessing the suitability and safety of any session or exercise must rest upon the client. Flex fitness will endeavour to ensure the client has completed the relevant health questionnaire. If any questions have been answered “yes” the responsibility lies with the client to obtain any necessary professional approval for the suitability of any exercise regime undertaken. It is the responsibility of the client to update and inform Flex fitness of any changes in their specific or general health conditions that may or may not effect the
suitability of any exercise regime entered in.

4. Cancellation Policy
The studio operates a strict 36 hour notice of cancellation for taster sessions, one to one sessions and one off payment sessions otherwise full payment will be due.